Gaming should be a source of enjoyment — not stress or hardship. At 9kboss, we always want you to play responsibly, stay within your limits, and have fun.
We do not just offer games — we also provide a range of effective tools and measures to help keep you safe.
Set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it takes effect immediately.
Take an account break for anywhere between 24 hours and 30 days at any time. You won't be able to log in during this period.
If you feel you're losing control, you can lock your account for a set period — anywhere from 6 months to 5 years.
You can view exactly how long you have been playing and how much BDT you have spent — all directly on your dashboard.
We automatically send SMS alerts and notifications when you're approaching your set limit.
Whatever the issue, our trained support team is available 24/7, with complete confidentiality.
Gaming is a great form of entertainment — but like any entertainment, it has its limits. 9kboss believes that responsible gaming is not just about following rules; it is a way of keeping your life in a good place. When gaming shifts from fun to stress, financial trouble, or family conflict, that is a clear sign something needs to change.
Online gaming is growing fast in Bangladesh, with people of all ages — especially younger generations — turning to it for entertainment at home. 9kboss welcomes this, with one simple request: always play responsibly. Our goal is to keep the fun going and keep the problems away.
Responsible gaming means knowing when to stop, how much BDT to spend, and staying aware of whether gaming is affecting other important areas of your life. 9kboss offers multiple tools and features to help you maintain that balance.
Keep in Mind: Gaming is entertainment, not a source of income. Every bet carries an equal chance of loss. Never play with borrowed money or funds set aside for essential expenses.
If any of the following signs apply to you, now is the time to take action.
You're spending beyond your planned budget but still can't stop.
Chasing losses by placing more bets is a dangerous cycle.
You are hiding how much you are playing or spending in BDT from your family.
Work, studies, or family responsibilities are being neglected because of gaming.
You feel restless, irritable, or have trouble sleeping when you are not playing.
You're borrowing money or dipping into savings to fund your bets.
If even one of the above signs appears in your life, do not wait — reach out to our support team. We will not judge you; we are here to help.
These tools are always available to support responsible play on our platform.
Set your own maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing one requires a 72-hour waiting period.
Set a maximum duration for each gaming session. Once the time is up, you'll be logged out automatically.
Once you have lost a set amount, you will not be able to place further bets. This limit acts as a financial safety net.
Take a break from your account for anywhere between 1 day and 1 month. You won't receive any marketing messages during this period.
View your complete gaming history and financial transactions for the past 30, 90, or 365 days — any time you need.
A message will appear at set intervals showing how long you've been playing — helping you stay aware.
Following these simple guidelines will keep gaming enjoyable at all times.
Sometimes the bravest decision is to step away from gaming entirely. With 9kboss's self-exclusion feature, you can choose exactly how long you want your account to remain inactive.
While self-exclusion is active, you won't be able to log in, you won't receive any marketing messages, and no promotional offers will be shown to you. Your balance remains completely safe throughout this period.
To activate self-exclusion, go to your account settings or contact the support team. Once exclusion is active, it cannot be lifted before the specified period ends.
Contact the support team to request self-exclusion. We will process your request within 24 hours.
9kboss strictly prohibits the use of its platform by anyone under 18. Age is verified via national ID or date of birth at registration and reconfirmed during the KYC process.
As a parent or guardian, it is your responsibility to ensure children cannot access your device or account. If minors are present in your household, keep parental controls enabled on your devices.
If you become aware that a minor is using this platform, please notify our support team immediately. We will take prompt action.
Find answers to the most commonly asked questions here.
Play in a safe environment at 9kboss. Use our protection tools, stay within your limits, and enjoy gaming as genuine entertainment.