9kboss Privacy Policy — How Safe Is Your Information With Us

This Privacy Policy for 9kboss (https://9kboss.id) clearly explains how we collect, store, use, and protect the personal information of our platform users. This policy applies to you from the moment you register, play games, make deposits, or request withdrawals on 9kboss.

We believe transparency is the foundation of trust. That is why 9kboss's Privacy Policy is written in plain, clear language — so you know exactly what we do and do not do with your information.

Continued use of this platform will be considered your acceptance of this Privacy Policy. If you have any questions, please contact our support team at any time.

9kboss collects only the information necessary to provide services, verify identity, and meet legal obligations. Collecting data beyond what is needed goes against our policy.

A. Information collected at registration:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address & District
• National ID Number (required for KYC verification)
• Preferred payment method (bKash / Nagad / Rocket number)

B. Information collected automatically during use:

• IP Address & Device Type
• Browser Type & Operating System
• Time spent on each page (session data)
• Game history and betting information
• Login time & location (country level only)

C. Information collected for KYC verification:

• Photo of National ID or Passport
• Selfie photo (for identity verification)
• Proof of Address document (utility bill / bank statement)

9kboss uses your information only for the specific purposes outlined below. You will be informed before your data is used for any new purpose, and your consent will be obtained where required.

• Service Delivery: Account management, gaming services, and processing of deposits and withdrawals.
• Identity Verification: KYC process to verify the account holder's age and identity.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• Legal Obligations: Complying with directives from relevant regulatory authorities.
• Customer Support: Troubleshooting and providing customer support.
• Service Improvement: Analyzing user experience to improve the platform.
• Promotional Communications: Sending you new offers and bonus information with your consent.

9kboss never sells your personal information or shares it with third parties for advertising purposes. However, limited data sharing may occur in the following circumstances:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions.
• KYC Verified by: Licensed verification service providers for identity checks.
• Law Enforcement Agencies: Based on a court order or legal requirement.
• Regulatory Authority: Mandatory reporting to gaming license regulators.

9kboss uses cookies on its website to help enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Necessary Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To understand which pages are most visited and to improve our services.
• Security Cookies: To detect fraud and bot activity.

You can manage or delete non-essential cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

9kboss applies industry-leading security standards to protect your information. Our security framework is multi-layered and regularly updated.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) — an extra layer of security for your account.
• Firewall & Intrusion Detection System — active 24/7.
• Regular security audits — conducted by independent third-party experts.
• Data Backup — regular backups to secure offsite locations.
• Access control — only authorized personnel may access sensitive information.

9kboss respects your data rights. You hold the following rights and may exercise any of them at any time:

We retain your information only for as long as necessary or as required by law. Even after an account is closed, some data may need to be kept for a defined period for regulatory reasons.

Data Type	Retention Period	Reason
Account Information	For as long as the account remains active	Service Delivery
Transaction History	5 Years	Financial Regulatory Laws
KYC Documents	5 Years	Anti-Money Laundering Laws
Gaming History	3 Years	Licensing Obligations
Support Conversations	2 Years	Dispute Resolution
Log & Session Data	12 Months	Security Review

9kboss strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration and re-confirmed during the KYC process.

If we discover that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.

9kboss may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date, and for significant updates, a notification will be sent to your registered mobile number or email address.

Continued use of the platform after an update will be considered your acceptance of the revised policy. We recommend checking this page regularly.

For any questions, comments, or complaints regarding our Privacy Policy, please contact our Data Protection team. We are committed to always being transparent and honest with you.